Job Description:

Job Summary
We are seeking a proactive, detail-oriented, and result-driven Assistant HR Manager – Talent Acquisition & HR Operations to lead end-to-end recruitment, HR operations, reporting, and process management. The ideal candidate will have strong experience in hiring across multiple levels, HR documentation, stakeholder management, employee lifecycle management, and HR analytics. This role requires excellent coordination skills, leadership capabilities, and the ability to drive HR processes while ensuring compliance and operational excellence.
Key Responsibilities
Talent Acquisition & Recruitment
• Manage end-to-end recruitment for junior, middle, and senior management positions.
• Source candidates through job portals (Naukri, LinkedIn, internal databases, and employee referrals).
• Manage and maintain the Della Career (DC) portal and candidate database.
• Publish job openings and maintain an active talent pipeline.
• Coordinate interviews with Hiring Managers and ensure timely recruitment closures.
• Track and manage recruitment metrics, including:
o Yet to Join (YTJ) Report
o New Recruitment Sheet (NRS)
o Offer Letter Tracker
o New Joinee Tracker
o Not Joined Report
HR Operations & Documentation
• Prepare and issue HR documentation, including:
o Offer Letters
o Appointment Letters
o Appreciation Letters
o Warning Letters
• Ensure accuracy and compliance in all employee records and documentation.
• Support HRMS updates and conduct post-joining document audits.
Candidate Coordination & Onboarding
• Coordinate with Department Heads for manpower planning and hiring requirements.
• Follow up on interview feedback and selection decisions.
• Ensure timely issuance of Letters of Intent (LOIs) and Offer Letters.
• Facilitate seamless onboarding and joining formalities.
• Ensure completion of documentation and induction processes for new hires.
HR MIS & Reporting
• Prepare and maintain HR reports, including:
o Monthly HR MIS
o Weekly Manpower Reports
o Exit Analysis Reports
o Resignation & Joining Reports
o Manpower Crisis Reports
• Maintain recruitment dashboards and ensure timely submission of management reports.
• Analyze HR data and provide insights for workforce planning and decision-making.
Employer Branding & Social Media
• Manage recruitment-related activities on LinkedIn and other hiring platforms.
• Upload and maintain candidate profiles.
• Support employer branding initiatives to attract quality talent.
Recruitment Coordination
• Handle recruitment activities for the Mumbai region.
• Coordinate interview schedules with business leaders and hiring stakeholders.
• Ensure timely communication between candidates, HR, and hiring managers.
HR Process Management
• Draft and update Standard Operating Procedures (SOPs).
• Support HR policy development and process improvement initiatives.
• Recommend best practices to enhance HR operational efficiency.
Exit Management
• Manage employee exit formalities, including:
o Exit clearance
o Documentation
o Final reporting
o Exit analysis
Additional Responsibilities
Team Leadership
• Lead, mentor, and support HR team members.
• Monitor team performance and ensure timely completion of assigned tasks.
• Promote collaboration and continuous improvement within the HR team.
Workforce Planning
• Partner with senior leadership on manpower planning and hiring strategies.
• Provide recruitment insights and market intelligence to support business decisions.
Policy Implementation & Compliance
• Support the implementation and enforcement of HR policies and procedures.
• Ensure compliance with company policies and applicable labor laws.
• Maintain confidentiality and integrity of HR information.
Employee Relations
• Support employee engagement initiatives and feedback programs.
• Address initial employee grievances, absenteeism issues, and escalations.
• Foster a positive and inclusive workplace culture.
Stakeholder Management
• Collaborate with Directors, Department Heads, and business leaders to meet hiring and HR objectives.
• Serve as the HR point of contact for recruitment escalations and critical HR matters.
HR Analytics
• Develop HR dashboards and management presentations.
• Ensure accuracy, transparency, and data-driven reporting across HR functions.
• Monitor recruitment KPIs and recommend process improvements.
Required Qualifications
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• MBA/PGDM in Human Resources preferred.
• 5–8 years of experience in Talent Acquisition and HR Operations.
• Experience in hospitality, luxury, retail, or service industries is an added advantage.

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Job Expectations:

Required Skills
• End-to-end recruitment and talent acquisition.
• Strong stakeholder and vendor management skills.
• HR documentation and employee lifecycle management.
• HRMS and recruitment portal experience (Naukri, LinkedIn, etc.).
• Advanced MS Excel, MIS reporting, and HR analytics.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Leadership and team management capabilities.
Key Competencies
• Recruitment Excellence
• HR Operations Management
• Data Analysis & Reporting
• Workforce Planning
• Employee Relations
• Process Improvement
• Policy Implementation
• Stakeholder Management
• Leadership & Team Development
• Attention to Detail
• Confidentiality & Professional Ethics

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Minimum Qualification:

Bachelor's degree in Human Resources, Business Administration, or a related field

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Minimum Job Experience:

5–8 years of experience in Talent Acquisition and HR Operations, Experience in hospitality

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Reporting to:

Head - HR

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Travel:

N/A

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