Job Description:

Key Responsibilities:

*Manage end-to-end banquet operations, including conferences, weddings, corporate events, and social functions.
*Plan and coordinate event requirements with F&B, Kitchen, Housekeeping, Engineering, Security, and Front Office teams.
*Ensure smooth execution of events as per BEO, guest requirements, and company standards.
*Supervise banquet staff, allocate duties, and ensure proper grooming and discipline.
*Conduct pre-event briefings and ensure all staff are aware of event details and responsibilities.
*Monitor food quality, service standards, presentation, and guest satisfaction.
*Handle guest requests, complaints, and special requirements professionally.
*Coordinate set-up, seating arrangements, décor, AV requirements, and event breakdown.
*Monitor banquet revenue, wastage, operational costs, and inventory.
*Ensure compliance with hygiene, safety, SOPs, and statutory requirements.
*Prepare event reports and coordinate billing and settlement with the concerned departments.
*Drive upselling and maximize banquet revenue and business opportunities

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Job Expectations:

*Strong guest-handling and problem-solving abilities.
*Good knowledge of BEO, banquet costing, inventory, and event coordination.
*Candidates from luxury hotels, resorts, or high-volume banquet properties preferred.

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Minimum Qualification:

Degree/Diploma in Hotel Management or Hospitality Management.

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Minimum Job Experience:

Experience: 6–10 years in banquet/F&B operations.

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Reporting to:

Director F&B

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Travel:

N/A

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