Job Description:

Key Responsibilities
Provide personalized and professional service to guests as per luxury hospitality standards.
Handle guest requests, in-room dining, food & beverage service, and special arrangements.
Maintain complete knowledge of resort facilities, outlets, menus, and guest services.
Ensure proper table setup, serving, clearing, and presentation.
Coordinate with F&B, Housekeeping, Front Office, and other departments for seamless guest service.
Anticipate guest needs and provide prompt, courteous assistance.
Handle guest complaints and requests professionally and escalate when required.
Maintain high standards of grooming, hygiene, etiquette, and confidentiality.

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Job Expectations:

Assist with VIP arrivals, celebrations, private dining, and special occasions.

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Minimum Qualification:

Diploma or Degree in Hotel Management, Hospitality, Food & Beverage Service, WSET, BarSmarts, or equivalent beverage certifications

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Minimum Job Experience:

1-3 years

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Reporting to:

Director F&B

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Travel:

NA

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