Security, Security Head
Lonavala
Key Responsibilities
Plan, lead, and manage the complete security operations of the resort, including guest areas, employee areas, entrances, exits, and accommodation facilities.
Supervise and train Security Officers, Supervisors, and Security Guards to maintain high standards of discipline and vigilance.
Develop and implement security procedures, access control, patrolling, frisking, visitor management, and surveillance protocols.
Monitor CCTV operations, incident reporting, key control, material movement, and loss prevention activities.
Handle emergencies, accidents, theft, fire incidents, unauthorized access, and other security-related situations effectively.
Coordinate with Police, Fire Brigade, local authorities, and other external agencies whenever required.
Conduct regular security audits, risk assessments, drills, and inspections across the property.
Investigate security incidents and prepare detailed incident reports with corrective and preventive action.
Ensure compliance with statutory security, fire & safety, and emergency preparedness requirements.
Coordinate closely with HR and all HODs regarding employee discipline, investigations, access control, and security concerns.
Maintain security records, daily occurrence reports, duty rosters, training records, and other MIS.
Ensure professional grooming, discipline, communication, and conduct of the entire security team.
Qualification & Experience
Graduate in any discipline; certification in Security Management/Fire & Safety will be an advantage.
15+ years of relevant security experience, preferably in luxury hotels, resorts, large hospitality properties, corporate establishments, or reputed organizations.
Experience in handling large security teams and high-volume operations.
Ex-Defence / Police / Para-Military personnel with relevant hospitality or corporate security experience will be preferred.
Strong knowledge of CCTV, access control, fire & emergency procedures, investigation, and loss prevention.
Excellent leadership, communication, crisis-management, and decision-making skills.
Key Competencies
Excellent leadership, communication, crisis-management, and decision-making skills.